A policy for in-person venue experiences
This policy applies when you browse the Luckytableclub website, contact the venue, make a dining-related enquiry, request a place in the offline poker lounge, or ask about poker tournaments. Luckytableclub is a Brisbane, Australia bistro and offline poker lounge, and this policy covers the personal information connected with those website and venue communications.
Our poker activity takes place in person at poker tables and in the poker room. References to play on this page concern venue experiences using souvenir chips, points, and trophies only. This policy is intended to help you understand what information may be handled before you contact us or visit the venue.
Information Luckytableclub may collect
Information you choose to provide
When you contact Luckytableclub about dining, the bistro, the poker lounge, an offline poker booking, or poker tournaments, you may choose to provide personal information. This can include your name, email address, phone number, booking or enquiry details, and the content of any message you send. The information we receive depends on what you decide to share and the nature of your enquiry; these examples do not mean that every item is required in every interaction.
- Contact details
- Name, email address, or phone number you choose to give us.
- Enquiry details
- Dining, booking, attendance, or tournament questions you include.
Information collected through website use
When you use our website, limited technical and usage information may be collected to help the site function, understand general use, and support its security. Depending on how you browse, this may include browser type, device information, pages viewed, approximate interaction information, and cookie-related preferences where applicable. We use this information in a careful, non-exhaustive way to maintain and improve website communications. Please see the cookies section for further general information about cookies and related controls.
Information connected with in-person venue enquiries
Information relevant to a dining reservation or an offline poker lounge request may be handled so we can respond to your enquiry and coordinate your in-person experience. If you voluntarily share seating or attendance preferences, these may help us understand your request for the bistro, professional felt poker tables, poker room sessions, or poker tournaments. Any play-related recognition in this venue context is limited to souvenir chips, points, and trophies.
How information may be used
Respond to enquiries and coordinate visits
Luckytableclub may use information you provide to answer questions, reply to messages, and coordinate bistro dining or offline poker lounge booking enquiries. This can include communicating about an in-person visit, a request for seating at the bistro, or a question about the poker room, poker tables, and felt poker tables. Our use of this information is directed to clear communication and practical coordination; this policy does not itself confirm availability or guarantee a reservation.
We use relevant details to understand the visit or enquiry you have asked us to address.
Maintain venue operations and safety
We may use information to administer the website and venue communications, maintain service quality, protect the venue and visitors, and address questions or concerns. Where an enquiry relates to poker tournaments, information may be used to arrange or communicate about that in-person tournament activity. We seek to use only information that is relevant to the operational context and to handle it in a manner consistent with the purpose for which it was provided.
Improve communications and website experience
Aggregated or general website-use information may help Luckytableclub understand which content visitors use and improve the clarity and performance of website communications. For example, visitors may browse menu, features, gallery, contact, bistro, poker lounge, or poker tournaments information. This does not change the in-person nature of the offline poker experience. Where relevant, cookie-related preferences are addressed in our cookies and external links section.
Your privacy choices and access
Access and correction requests
You may contact Luckytableclub to request access to personal information held about you, or to ask for correction of information you believe is inaccurate, incomplete, or out of date. Please provide enough detail for us to understand your request and locate the relevant communication where reasonably practicable. A response may be subject to applicable requirements and practical verification that the request relates to the person seeking access or correction. We do not promise a specific response time, but we will consider your request carefully.
A clear description of the enquiry helps us respond to the right information and context.
Raise a privacy enquiry
If you have a privacy question or concern about website use, a bistro enquiry, an offline poker lounge booking request, or poker tournament communication, please contact Luckytableclub using the details below.
- [email protected]
- Telephone
- +61 7 3221 8594
- Address
- 84 Queen Street, Brisbane City, QLD 4000, Australia
Policy changes and contact reminder
Changes to this policy
Luckytableclub may update this privacy policy from time to time. If we do, we will publish the updated version on this page with a revised effective date. We encourage you to review this policy periodically so you are aware of the current information-handling statement for the Luckytableclub website and related venue communications.
Current effective date: 7 September 2026
Contact Luckytableclub about privacy
For a privacy question about the Luckytableclub website, bistro communications, poker lounge enquiries, offline poker, poker tables, poker room activity, felt poker tables, or poker tournaments, please email us. In-person play references remain limited to souvenir chips, points, and trophies.
[email protected]